Changing the default browser on your computer

A default browser can be configured when multiple browsers are installed on your computer – like Internet Explorer, Google Chrome and Mozilla Firefox.

Default browser is a term used to describe a default program used to display a webpage or open an HTML file.

To change default browser of your computer, follow the step for your favorite browser:

GOOGLE CHROME

  1. Open Google Chrome.
  2. Go to chrome://settings then scroll down until you find the Default browser section.
  3. Click the Make Google Chrome the default browser button. This button will appear just above the message: Google Chrome is not currently your default browser.

MOZILLA FIREFOX

  1. Open Mozilla Firefox.
  2. Press the ALT + T keys on your keyboard.
  3. Click Options.
  4. Click the Make Default button. This button will appear to the right of the message: Firefox is not your default browser.

INTERNET EXPLORER

  1. Press the WINDOWS + R keys on your keyboard. This will open the Run window.
  2. On the Open field, type “inetcpl.cpl” then hit ENTER.
  3. Go to the Programs tab.
  4. Click the Make default button.
  5. Hit Apply, then hit OK.

If you have other browsers installed on your computer, let us know and we are happy to help.

“Windows explorer not responding” error message appear when shutting down or restarting your computer

You encounter the status message: “Windows Explorer is not responding. Windows can check online for solution. If you restart or close the program, you might lose information.” when shutting down your computer resulting to longer waiting time.

Windows Explorer is not responding

It will give you several options including:

  • Check for a solution and restart a program.
  • Close the program.
  • Wait for the program to respond.
  • View problem details

This can happen in any of the following scenarios:

  • corrupted Windows components
  • overloaded system memory (process is pending or in queue)
  • malfunctioning Internet Explorer
  • malware (e.g. virus, trojan, worm, etc.)
  • your Windows OS is in a deadlock status

To resolve this issue, follow any of the troubleshooting options below:

DISABLE PROGRAMS USING THE MOST COMPUTER RESOURCES

  1. Press the CTRL + SHIFT + ESC keys on your keyboard.
  2. End all processes that uses the most CPU / Memory resources on your computer.
  3. USING WINDOWS SYSTEM FILE CHECKER
    You need to make sure that all Windows OS components are working correctly. To check for integrity violations and automatically fix OS components issues using the System File Checker (SFC), do the following:

    1. Run command prompt as an administrator.
    2. Type “sfc /scannow” then press ENTER.
    3. Wait for the scan to finish.

    For more information about SFC, refer to this Microsoft article: Use the System File Checker tool to repair missing or corrupted system files.

    UNINSTALL UNNECESSARY PROGRAMS
    You need to check your list of installed programs and remove unnecessary programs that consumes computer resources. To do that, follow the steps below:

    1. Press the WINDOWS + R keys on your keyboard. This will open the Run window.
    2. On the Open field, type “appwiz.cpl” the press ENTER.
    3. Select the name of the program then click Uninstall. Repeat this step until all unnecessary programs are removed from your computer.

    USING HOTFIX FOR INTERNET EXPLORER
    Download and install the hotfix for Internet Explorer issues that might be causing Windows to not respond properly. For the complete steps, refer to this Microsoft article: Fix Internet Explorer issues to make IE fast, safe and stable.

    PERFORM A WINDOWS UPDATE
    An outdated Windows operating system can cause malfunction of different programs currently installed on your computer. To make sure your Windows is up-to-date, do the following:

    1. Press the WINDOWS + R keys on your keyboard. This will open the Run window.
    2. On the Open field, type “wuapp” then press ENTER.
    3. Click Install updates when available. Otherwise, click Check for updates.

    SCAN FOR MALWARE
    Download and install the latest version of the Trend Micro Internet Security by following the steps on this article: Installing Trend Micro Internet Security 2015 then run a full scan to check for any malware, virus, trojan or worm that can cause this problem.

    DO A SYSTEM CLEANUP

    1. Using Disk Cleanup:
      1. Press the WINDOWS + R keys on your keyboard. This will open the Run window.
      2. On the Open field, type “cleanmgr” then press ENTER.
      3. Select the drive then click OK.
      4. Select the temporary files and other unnecessary files you wish to clean then click OK.
    2. Using CCleaner:
      Download and install the latest version of the CCleaner then perform a scan and fix. For the complete steps, refer to this article: CCleaner by Piriform for PC Optimization and Cleanup.

    UPGRADE TO THE LATEST MS VISUAL C++
    Download and install the latest Microsoft Visual C++ redistributable package. For the MSVC++ download, refer to this articles below appropriate for your system type (32-bit / 64-bit):

    DISABLING STARTUP PROGRAMS
    Programs running on startup may cause instability of your Windows operating system. To disable startup programs, do the following:

    1. Press the WINDOWS + R keys on your keyboard. This will open the Run window.
    2. On the Open field, type “msconfig” then press ENTER.
    3. Go to the Startup tab.
    4. Click Disable all.
    5. Click Apply, then click OK.
    6. Restart your computer for the changes to take effect.

    DISABLING NON-MICROSOFT SERVICES
    Non-Microsoft services may also cause instability of your computer. To disable non-Microsoft services, do the following:

    1. Press the WINDOWS + R keys on your keyboard. This will open the Run window.
    2. On the Open field, type “msconfig” then press ENTER.
    3. Go to Services tab.
    4. Put a tick mark on Hide all Microsoft services.
    5. Click Disable all.
    6. Click Apply, then click OK.
    7. Restart your computer for the changes to take effect.

    USING AUTORUNS
    Download and install the latest version of the Autoruns. Use the tool to check and verify that all programs running on startup are legitimate.

    USING EVENT VIEWER
    You can also use the Event Viewer to check for errors of Windows applications that causes the problem.

Downloading and installing Adobe Flash Player on your computer

The Adobe Flash Player is a plugin for your browser that helps users in viewing stunning browser-based audio, video, and online games. It is helpful when viewing Youtube videos, live online video broadcasts, and other services that require such technology.

FOR GOOGLE CHROME
By default, the Adobe Flash Player is already included as a built-in plugin for the Google Chrome browser. For instructions on how to enable Flash Player, refer to this How do I install the latest version of Flash Player in Google Chrome? or type “chrome://plugins” on the address bar then press ENTER.

FOR IE AND FIREFOX
For Internet Explorer and Mozilla Firefox, you need to manually download and install the latest version of the Adobe Flash Player.

To download and install Adobe Flash Player, do the following:

  1. Go to get.adobe.com/flashplayer.
  2. It should automatically detect the Flash Player version your computer needs.
  3. Click Install now.
  4. Follow the prompts for the installation.

WARNING: Please be careful when downloading the flash player because there are bogus flash player hosted outside Adobe.com that can cause more harm to your computer.

RELATED RESOURCES:
Keeps getting a message to download the latest flash player
How to install Microsoft Silverlight?